A Word to Continental Airlines
I have flown your airlines on many occasions. You have taken me almost everywhere I have traveled. It is time we have a conversation about the food you serve for me. My last trip was simply disappointing. I paid quite a bit of money to fly first class and I expected a gorgeous meal. On the first leg, things would have been fine had you not served most courses with fish as the main ingredient.
By the time your flight attendant got to my travel partner’s seat, (he happens to be allergic to fish) you had run out of all non-fish entrees.This was great for me. I got to eat two lobsters and a your fish entree. But my travel partner got a boring, low calorie green salad. On top of that, the fish was not even so good. It was fine, but bland and chewy.
On the way back, I was hoping that things would get better. Looked at the menu and was happy to see that there were some non-seafood options on the menu. For the appetizer you gave us only a fish option, it was smoked salmon trout. Gladly I was able to eat my flight partner’s appetizer. Again, you left him hungry.
When the main course came around you gave him two options: Chateaubriand or Peruvian Chicken. I thought I had three since you had included a rather tempting Chicken Orzo Casserole. You described it as boneless breast of chicken sauteed with fresh garlic, tomatoes, red bell pepper, zucchini and orzo pasta topped with shrimp scampi.
But again, disappointment was right around the corner. I was seated in the first row and the third person the flight attendant waited on. I requested the Chicken Orzo. The flight attendant informed me that there was only ONE and that the woman in the aisle across from me had ordered it. Frankly, this is awkward for your crew member and just shows a lack of coordination. Why put an item on a menu when you have only one to serve. I decided to have the Peruvian Chicken.
Good news, the Peruvian Chicken was much better than the fish I had on the way to my destination. The rice was lovely and the flavors were spot on. Still I was left with a bitter taste in my mouth. On top of that, on the flight in there were no televisions and on the way back, they simply did not work. I think you have some work to do.
Sincerely,
Me.
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January 16th, 2011
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